One of the beneficial aspects of the digital age we’re currently in is the ability to share information quickly, and to a wide audience. While there’s a ton of content out there, every once in a while I come across a real nugget.
Any Hack Can Get Things Done Read Post »
A product or service that somewhat satisfies my needs yet includes costly features I don’t value or use frustrates me until I can find a replacement. Do you want me to rave about something? Give me great value, fantastic customer service plus a product or service that’s elegant in its simplicity.
Maybe Southwest leaves a bit of money on the table Read Post »
Whether justifying a stance or supporting strategic and tactical changes, product metrics should be viewed as essential to decision making. Product metrics should be actionable. A Product Manager and the Product Leadership team should regularly review product-specific metrics.
Product Metrics: Identifying Opportunity and Inefficiency Read Post »
Whatever the competitive positioning, a product must greatly exceed expectations compared to similar offerings. When this occurs consistently, customers will take great pains to seek out the product or service and make a purchase.
What companies should strive to accomplish Read Post »
